FAQ — Buckeye Butler LLC

Question 1

How do I buy a car from Buckeye Butler?

Accepted Answer

Browse our available vehicles online, then call or text us at (380) 380-1709 to ask questions, schedule a time to see the car in person, or make an offer. All sales are cash only.

Question 2

Do you accept financing or payment plans?

Accepted Answer

No. All vehicle purchases are cash only. We do not offer financing, payment plans, or accept checks. Come prepared with the full asking price.

Question 3

Do the vehicles have clean titles?

Accepted Answer

Yes. Every vehicle we sell comes with a clean, lien-free title that is transferred directly to you at the time of sale.

Question 4

Can I inspect the vehicle before buying?

Accepted Answer

Absolutely — we encourage it. You're welcome to bring a mechanic, run a vehicle history report, or take the car for a test drive before committing. We want you to feel confident in your purchase.

Question 5

Are the vehicles sold as-is?

Accepted Answer

Yes. All vehicles are sold as-is with no warranty. We disclose everything we know about each vehicle upfront, and we encourage buyers to do their own due diligence before purchasing.

Question 6

Are there any hidden fees?

Accepted Answer

No. The asking price is the price. There are no dealer fees, documentation charges, or surprise add-ons. What you see is what you pay.

Question 7

Is smoking allowed in the vehicles?

Accepted Answer

All vehicles in our fleet are smoke-free and maintained with clean interiors.

Question 8

Do you provide a bill of sale?

Accepted Answer

Yes. Every purchase includes a signed bill of sale for your records and DMV registration.

Question 9

How do I transfer the title after purchase?

Accepted Answer

We'll sign the title over to you at the time of sale. You'll then take the signed title and bill of sale to your local BMV to complete the transfer and register the vehicle in your name.

Question 10

Can I negotiate the price?

Accepted Answer

We're open to reasonable offers. Call or text us at (380) 380-1709 and let's talk. We'd rather make a deal than let a good car sit.

Question 11

How does the bin rental process work?

Accepted Answer

Reserve your bins online by selecting your desired delivery date. We'll deliver durable, stackable moving bins directly to your home or apartment. When you're done, just stack them neatly and we'll come pick them up.

Question 12

How long is the rental period for bins?

Accepted Answer

Every reservation includes a 7-day rental period — plenty of time to pack, move, and unpack. If you need more time, we can prorate your rental or extend it for another 7-day period.

Question 13

Do I need to clean the bins before pickup?

Accepted Answer

No. There's no need to clean the bins when you're done. Simply stack them neatly and leave them in the agreed-upon pickup location, then give us a call, send an email, or contact us through the website to schedule pickup.

Question 14

What if I need bins for longer than 7 days?

Accepted Answer

No problem. Just reach out and we can prorate your rental or extend it for another full 7-day period. We'll work with your schedule.

Question 15

What happens if a bin is damaged or missing?

Accepted Answer

Customers are responsible for any damaged or missing bins and lids. Replacement fees may apply. We'll go over this in the rental agreement before your delivery.

Question 16

Do you deliver to my area?

Accepted Answer

We serve Columbus, OH and the surrounding areas. During checkout, you'll provide your delivery address and any special delivery instructions so we can confirm availability and coordinate delivery.

Question 17

Will someone meet me in person for delivery?

Accepted Answer

Whenever possible, yes — we'll meet you in person for delivery. Please ensure pets are secured during the delivery for everyone's safety.

Question 18

How many bins come in each package?

Accepted Answer

The number of bins varies by package size. Our Studio/1BR package is designed for smaller moves, while our 2–3BR and 4+BR packages include more bins to match the volume of a larger home. Exact counts are listed on the Bin Rentals page.

Question 19

Can I add more bins to my order?

Accepted Answer

Yes. If you find you need more bins after booking, just give us a call or send us a message and we'll do our best to accommodate the additional quantity.

Question 20

Do the bins come with lids?

Accepted Answer

Yes. Every bin comes with a matching lid to keep your belongings secure and protected during the move.

Question 21

How heavy can I pack the bins?

Accepted Answer

Our bins are heavy-duty and built to handle a solid load, but we recommend using common sense — don't pack them so heavy that they're unsafe to lift. Books and heavy items should be spread across multiple bins.

Question 22

Where is Buckeye Butler located?

Accepted Answer

We're based in Columbus, Ohio and serve Columbus and the surrounding areas. We're a local, veteran-owned business proud to serve our community.

Question 23

How do I contact Buckeye Butler?

Accepted Answer

You can reach us by phone at (380) 380-1709, by email at info@buckeyebutler.com, or through the contact form on our website. Our hours are Monday–Friday 8am–5pm and Saturday–Sunday 2pm–6pm.

Question 24

Do I need to sign an agreement?

Accepted Answer

Yes. All tote rental customers will electronically sign our rental agreement before delivery begins. Car purchases include a signed bill of sale. Everything is documented to protect both you and us.

Question 25

Is Buckeye Butler insured?

Accepted Answer

Yes. We are a fully insured business. We operate with the professionalism and reliability you'd expect from a veteran-owned company.

Question 26

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through our secure online checkout for tote rentals. Vehicle purchases are cash only.

Question 27

Can I cancel or reschedule my reservation?

Accepted Answer

Life happens — we get it. Contact us as soon as possible if you need to cancel or reschedule. Reach us by phone at (380) 380-1709 or by email at info@buckeyebutler.com and we'll work with you.

Question 28

Do you offer any discounts?

Accepted Answer

We occasionally run promotions and may offer discounts for repeat customers or referrals. Follow us or check back on the site for any current offers. Feel free to ask when you reach out — we're always happy to take care of our customers.

Question 29

Is Buckeye Butler veteran-owned?

Accepted Answer

Yes. Buckeye Butler LLC was founded by Anthony, a U.S. Navy veteran and Columbus native. The business was built on the values of service, reliability, and community — the same values that shaped his time in the military.

Question 30

Do you plan to expand beyond Columbus?

Accepted Answer

Absolutely. Our goal is to grow throughout Ohio and eventually expand across the country. Right now we're focused on serving Columbus and surrounding areas with the best possible experience before we scale.

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